Frequently asked questions
Q: How much will it take for the carpet to dry again?
A: Most synthetic fibre carpets need between 3 and 6 hours, while wool carpets need 4 to 8 hours.
Q: How long will the service take?
A: The time may vary depending on how many carpets need to be cleaned (square metres) and their condition. Usually, the technician needs about 30 minutes to clean a single carpet.
Q: Do you move furniture around prior to cleaning?
A: The cleaner will assist with moving light furniture such as a chair or a coffee table, but any heavy furniture should be moved before the service takes place.
Q: Can you guarantee the stains will be removed?
A: Common domestic stains (food, drinks, happy pet accidents) can be removed easily unless pretreated by the client. There is nothing we can do if a substance, such as acid / animal urine stain has damaged the carpet.
Q: How does the hot-water extraction carpet cleaning in Warrington work?
A: Hot-water extraction carpet cleaning is performed with some of the most powerful professional machines on the market. It is also the most effective carpet cleaning method. .
Q: I don’t know the type of carpet fabric. Is this a problem?
A: Leave the worries behind as the experienced carpet technicians will figure out the fabric and the right cleaning method.
Q: Are your methods sufficient to remove carpet odours properly?
A: Yes, you can be sure that the unpleasant smells will disappear with the service completion.
Q: How often should I have my carpets professionally cleaned?
A: Well, it depends on what kind of foot traffic they are exposed to. Stain protection for carpeting also makes a difference. Generally, we recommend professional cleaning at least twice a year for regular household carpeting. You may also benefit from our expert hard floor cleaning and restore the good look of all your flooring.
Q: What is your availability and coverage?
A: J&D Cleaners provides carpet cleaning services throughout Northwest. We provide services 7 days a week, and even on public holidays. Also, evening appointments can be arranged.
Q: What kind of detergents do the carpet cleaning experts use?
A: All detergents we work with are professional ones and are not sold in regular shops. We use a range of cleaning products, stain removers and stain protection detergents, which are carefully tested over the years to provide great results. Moreover, they kill 99% of the know bacteria and germs and guarantee a well-disinfected environment. Also, they are child, pet and environment-friendly.